Express Assist Center

It should be noted, that Express Assist Centre holds the widest network of its representatives on the territory of RF and other countries of former USSR . This gives an opportunity to perform the same services to all insured citizens who travel along RF, countries CIS, Baltic countries.

Assistance provision for foreign citizens coming to Russia

Foreign citizens who come to Russia are as a rule insured by foreign or, what is more rarely, by Russian insurance companies. When it is necessary to perform medical assistance there come assistance companies. People who lived in Russia know that there are a lot of specific features of life in our country that are familiar to local people, that’s why only Russian medical assistance company is able to organize qualified emergency assistance, taking into account all specific features of Russian medical market.

That’s why other foreign companies refer to our company asking to provide assistance for their insured clients. Express Assist Centre holds a wide network of representatives in these territories. Our abilities and our network guarantee that a client would be provided with the qualified necessary assistance in all faraway regions on the territory of former USSR .

One can learn about basic kinds of services that Express Assist Centre provides on this territory from the list below. Other services may be performed on the client’s request and in accordance with the insurance agreement.

Assistance for Russian people going abroad

Nowadays every sensible citizen of Russia before going abroad no matter what its aim is (tourism, business trip) is sure to acquire medical policy of any of Russian insurance companies. In accordance with the programme of the policy insurance company will cover various kinds of medical assistance if it is necessary during the trip. From the moment the client has received the policy and has gone abroad he is guarded by the assistance company, i.e. special service that will organize all necessary assistance (doctor’s visit, ambulance, ticket purchasing and so on). That is medical assistance. Express Assist Centre being a servicing company deals with the client personally during his voyage and provides various kinds of necessary assistance. To receive such assistance a client has to phone Express Assist Centre and tell the duty doctor the number of his policy, place of your staying and the problem he has. The call-center will not only fix the call and organize doctor’s visit but he will give an advice on your actions before doctor’s arrival. There follow the basic services that could be performed to a person traveling abroad. It should be noted that the client could be supplied with other kinds of services if necessary of according to the beforehand arrangement with the insurance company.